CoTweet (Twitter Tools)
CoTweet is a platform that helps companies reach and engage customers using Twitter.
GENERAL INFORMATION
Company Name: CoTweet
Website URL: http://cotweet.com/
Solutions: Twitter Platform
CURRENT PROMOTIONS
[none]
FEATURES
Multiple Accounts and Multiple Users
Manage up to six Twitter accounts through a single CoTweet login. Invite colleagues to join your accounts to work as a team representing your company on the front-line of your Twitter presence. Add your personal Twitter account and manage all your tweeting through one interface.
Monitor Keywords and Trends
Monitor keywords and trends directly inside CoTweet. Twitter search is seamlessly integrated within the application. Maintain persistent searches on your product, brand and company names and take immediate action.
On Duty Notifications
Share the responsibility of being on duty. Get email notifications when tweets are sent to your Twitter accounts.
Tweet Assignments
Assign tweets to your colleagues for follow up. They’ll be notified via email and the tweets will appear in their “Follow Up” queue. Once they’ve responded, you’ll receive an email containing their response along with the original tweet.
Conversation Threading
View your team’s responses in context throughout the application. See which tweets have been responded to and know who’s said what to whom.
Rich Profiles
Click on any username to view conversation history, recent tweets, Twitter profile information and follower/following status. Make notes on users for anyone on your team to see. Follow or unfollow users on any of your accounts in one convenient panel.
Click Tracking
CoTweet works seamlessly with bit.ly™, the most popular and powerful URL shortener on the Internet. View click statistics on links from your tweets. Configure your bit.ly accounts with CoTweet to keep your link history in one place.
Tweet Scheduling
Reliably break news at specific times, or just prepare tweets ahead of time to deliver a steady flow of updates throughout the day.
Multi-Account Posting
Easily post updates from multiple accounts at the same time, increasing your reach with minimal effort.
Message Archive
Keep a record of all your tweets—those you’ve received as well as those you’ve sent.
ABOUT
You’ve got a great brand. You know the social media landscape. And your crack team of Twitterers is connecting with more customers and prospects than ever before. Love is in the air — and you want to keep it there.
CoTweet is how business does Twitter. CoTweet allows multiple people to communicate through corporate Twitter accounts and stay in sync while doing so. No dropped balls, no stepping on each other’s toes.
With CoTweet, you can:
- Engage people throughout your company — Share the job of being on duty. Tap the collective wisdom of people across functional areas like marketing, PR and customer service. Assign tasks and track follow-ups.
- Focus on the conversations that matter — Know when you need to jump in. Track your exchanges through simple case management. Schedule updates to make company announcements.
- Keep your brand human — Automatically include signatures in your updates to identify who’s talking and keep conversations personal.
Think of it as social CRM — with an emphasis on the “social”.
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